I. About Us

The www.copem.ro service is provided by S.C. RENTCON S.R.L. based in ROMANIA, IASI, STRADA PACURARI, NR. 101, PARTER, 700515 registered in the Trade Register under no. J22 / 1215/2008, having a unique registration code 23709002, hereinafter referred to as the Company.

You can contact us by the following means:

By e-mail to the following addresses:
contact@copem.ro - for questions regarding the order placement procedure, payment methods, delivery methods, money back requests, etc .;
contact@copem.ro - for initiating collaborations and partnerships.
By phone: 0756 090 530, 0745 515 519

II. About copem.ro

www.copem.ro is an e-commerce service that offers its users the opportunity to take possession of the displayed products. The purchase of the products is made on the basis of orders received through the website or telephone.

III. Intellectual Property

The content and design of www.copem.ro, as well as any other material relating to it sent to you by email or provided by you in any other way (for example: articles, design, product description and any other materials), belong to the Company and / or its collaborators - where this is expressly specified - (copyright) and are protected by intellectual property law. You may not use, reproduce or allow anyone to use or reproduce www.copem.ro materials without prior written permission from the Company.
You may not use frames (frames in the sense of HTML language) or framing techniques (meaning in the language of HTML) for trademarks, logos, or other information protected by copyright law (including images, texts, interfaces, forms) of www. copem.ro without having a prior written permission from the Company.
It is allowed to create limited, revocable and non-exclusive hyperlinks to the index page of www.copem.ro, as long as this action does not present the www.copem.ro service in a false, misleading, derogatory or offensive light. You may not use the company logo or other graphic properties, or trademarks as part of the hyperlinks without prior written permission from the Company.

IV. Registration as a user

The website www.copem.ro can be accessed free of charge, and the simple browsing of its pages is not subject to registration as a user (creating a user account on the Site). However, in order to benefit from certain services offered by the Site, such as purchasing the products offered by it, receiving the newsletter www.copem.ro or checking the status of its own orders, you will have to register as a user (create a user account on the Site) . Registering as a user implies your prior acceptance of the Terms and Conditions of use of www.copem.ro and its Privacy Policy. These regulations constitute the contractual basis of the relations between users and the Company.
As the Terms and Conditions of Use and Privacy Policy may be amended, please review them periodically. If you do not agree with their provisions, please do not access / use the services www.copem.ro
By using this Site, you are responsible for maintaining the confidentiality of access data in your user account created on the Site and you agree to be responsible for all activities performed in your user account created on the Site.
www.copem.ro may sell products for children under 14 (fourteen) years, but it sells to adults who are authorized to make payments online with the card or any other payment method accepted by www.copem.ro. If you are under 14 (fourteen) years old, you can purchase the products www.copem.ro, only with the help of a parent or guardian.
www.copem.ro reserves the right to close user accounts, modify or delete texts, images, hyperlinks, or refuse to sell products, at its own discretion.

V. Personal Data

By registering as a user of www.copem.ro we will ask you for a series of personal data, such as first and last name, email address, date of birth but also other personal information, which will allow you to identify yourself as a user of the www service. copem.ro. Also, to subscribe to the newsletter or alerts www.copem.ro you will have to provide us with a valid e-mail address as well as other data related to you. Please access the page where the Privacy Policy for to inform you about the information collected by www.copem.ro, how they are used, as well as the rights to protect your privacy.

VI. Purchase procedure

To buy and get in possession of the products offered for sale on www.copem.ro it is necessary to go through the following steps:
- identification and choice of products
- your registration as a user of www.copem.ro
- payment of the products. Payment is made online or refunded upon receipt of the parcel, under the conditions regulated in Chapter VII, and the final cost will contain the price of the product ordered with VAT included, the price of delivery and, if applicable, the price of the green stamp, in accordance with the provisions of GD 448/2005.
- the delivery of the ordered and paid products will be accompanied, if applicable, by the guarantee certificate, the certificate regarding the after-sales service provided by the manufacturer / importer / distributor and / or other certificates if appropriate.
By launching an electronic or telephone order on www.copem.ro, you agree with the form of communication (by telephone or email) through which the Website carries out its operations.

VII. How do I buy?
VII.1. Prices

The final purchase prices may be prices suggested by the manufacturers or suppliers, or may be estimated according to the standard prices practicable at the level of the marketed product industry. Final purchase prices may not be the most competitive prices on a particular product segment or for a certain period.

VII.2. Payment methods

To pay for the ordered products, you can choose from the following payment methods: bank transfer / payment order or cash / cash on delivery. If you have chosen bank transfer / payment order as your payment method, the following screen will thank you for the placed order and gives you the relevant order and payment information. You will also receive this information by e-mail, in the form of an invoice (details in chapter VII.2.1). If you have chosen to pay cash / cash on delivery, after placing the order you will receive by e-mail the information relevant to your order, in the form of an invoice, and you will pay the product to the person making the delivery. Payment details are available at https://copem.ro/content/5-plata-securizata

VIII. Warranty and after-sales service

For any details regarding the warranty please contact the service department. All the products marketed have a 2 year warranty that can be extended through the extended warranty packages that can be purchased on this site.

IX. Description and return of products

www.copem.ro makes every effort to be as accurate as possible. However, www.copem.ro does not guarantee that the descriptions of the products or other types of materials related to them are accurate, complete, current or error-free. If a product offered by www.copem.ro is different from its description on the Site, you may return it in accordance with the provisions of the Return Policy of the Site and in accordance with the Romanian legislation in force. For the orders paid with the card the amount will be returned on the same card used for trading, within a maximum of 30 days from accepting the return.

The consumer has the right to notify the trader in writing that he gives up the purchase, without penalties and without invoking a reason, within 14 working days from the receipt of the product or, in the case of the provision of services, from the conclusion of the contract, in accordance with the provisions of the Ordinance no. . 130/2000. In the case of giving up the order made and refusing to pick up a parcel, the customer is obliged to pay the return transport.

If you understand that you exercise this right you have the following obligations:
- to return the purchased product, in the original, undamaged packaging, at your expense
- to return the purchased product in working condition, undamaged, in the condition in which it was delivered to you.
The consumer may not return the following purchased products, unless the parties have agreed otherwise:
- extended warranty certificates;

X. Reviews, comments, communications and other types of content

Users can post reviews, comments or other content; send suggestions, ideas, ask questions, propose articles or, other types of materials, as long as their content is not illegal, obscene, threatening, defamatory, does not violate the right to privacy or the law regarding the protection of intellectual property; does not contain computer viruses, commercial, political communications, which incite hatred or intolerance on ethnic, religious, racial, sexual orientation, collective messages or other forms of spam. For posting reviews, comments, communications and other content, you cannot use email addresses or fake identities. www.copem.ro reserves the right, but does not have the obligation to remove or edit all types of content posted by users and is not obliged to periodically review this content. With the posting of reviews, comments, communications and other types of content on www.copem.ro, you transmit, unless the Company indicates otherwise, the intellectual property rights, in a non-exclusive, perpetual, irrevocable way, on the posted materials. The company has the right to modify, reproduce, transmit, adapt, publish, distribute the materials posted by the users, by any means of mass communication, from any country. By posting reviews, comments, communications and other content on www.copem.ro, you assign the Company's right to use your name in relation to the posted materials; You warrant that you own or control in another form the intellectual property right over the materials you post; that the posted materials do not violate any of the conditions for posting reviews, comments, communications and other forms of content from users, of www.www.copem.ro
www.copem.ro has the right, but not the obligation to monitor, edit or delete any type of content or activities of users on the Site. www.copem.ro is not responsible and assumes no responsibility for any of the materials posted by other third parties on the Site. www.copem.ro has the right not to publish all comments and articles proposed by users.

XI. Major power

www.copem.ro, affiliates and / and in general the suppliers of products or services to www.copem.ro cannot be held responsible for any delay or error resulting directly or indirectly from causes that do not depend on the will. This exemption includes, but is not limited to: errors in the operation of the technical equipment from www.copem.ro, lack of functioning of the internet connection, lack of functioning of telephone connections, computer viruses, unauthorized access to www.copem.ro systems, errors and the cases of force majeure stipulated by the Romanian legislation in force.

XII. advertising

www.copem.ro may display, in its pages, advertisements for the products in its offer as well as for products or services belonging to third parties. By using www.copem.ro and accepting its Terms and Conditions of Use and the Privacy Policy, you express yourself directly to be the recipient of these commercial communications.

XIII. Complaints regarding the violation of the law regarding the protection of intellectual property

www.copem.ro respects the right to intellectual property of third parties. If you notice that the Site contains information that violates their intellectual property rights, please send us a notification at the email address: contact@copem.ro, or contact us at the fax and telephone numbers, or at the address of correspondence, displayed in the About Us chapter of this contract.

XIV. Applicable law

The services offered by the Company through www.copem.ro are governed by the provisions of the Romanian laws, notably Law 365/2002 on electronic commerce, Ordinance 130/2000 on the protection of consumers when concluding and executing distance contracts, GD 448/2005 and the Directive Regulation EC / 96/2002, which regulates the tax regime for the green stamp, applicable to electronic products.
The terms and conditions of www.copem.ro are subject to the Romanian legislation. In the event of a dispute, an amicable settlement will be tried first, within 30 working days from the registration of the complaint at the headquarters of S.C. RENTCON S.R.L. If an agreement cannot be reached within the term specified above, the disputes between the Parties will be subject to the resolution of the competent courts in the area of ​​Iasi.

XV. Presentation of the offer

SC RENTCON S.R.L. reserves the right to operate at any time, any changes to the prices and technical data present on the website www.copem.ro, without prior notice. The technical data present on the website www.copem.ro are informative and do not represent a contractual obligation. The photographs on the website www.copem.ro are informative and there may be differences between them and the product.